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Currently, we mainly offer YuZhu products, including YuZhu slices, YuZhu powder, YuZhu extract, and various specifications. We plan to expand our product line in the future to include more types of Chinese herbal medicines. You can follow our product page for the latest information, or contact us directly to inquire about specific Chinese herbal medicines you need.
Yes, our products have obtained international organic product certification. Our cultivation bases use organic farming methods, without chemical pesticides and fertilizers, ensuring the natural and safe quality of our products. We can provide relevant certification documents for customers to review.
Our YuZhu products come in various specifications, including standard and selected grades. The packaging is usually 25kg/bag, but we can provide customization services according to customer needs, including specific specifications, packaging, labels, etc. If you have special requirements, please contact us directly, and we will do our best to meet your needs.
You can order our products through the following methods: • Submit your order requirements through our website contact form • Send an email to [email protected] • Call our customer service at +86 123 4567 8910 After receiving your order requirements, our sales team will contact you within 24 hours to confirm the order details and provide a quote.
We accept the following payment methods: • Telegraphic Transfer (T/T) • Letter of Credit (L/C) • Western Union • PayPal (for small orders) Specific payment terms will be detailed in the contract. Typically, we require 30% advance payment and 70% payment before shipment. For long-term cooperative customers, we can provide more flexible payment terms.
Our minimum order quantity is usually 500kg, but this can be adjusted according to the product type and customer needs. For first-time customers, we also offer small batch sample orders to test product quality. If you have special requirements, please contact our sales team directly.
Our standard shipping time is 15-20 working days after confirming the order and receiving the advance payment. For regular products, we usually have stock and can ship faster. For customized products or large orders, it may take longer. The specific shipping time will be clearly stated in the contract, and we will do our best to ship on time.
Our products can be shipped to most countries and regions around the world, including but not limited to Europe, North America, Asia, Australia, etc. Different countries and regions may have different regulations and restrictions on the import of Chinese herbal medicines. We are familiar with the import requirements of various countries and can assist customers in handling relevant procedures to ensure smooth customs clearance.
We offer various shipping methods, including: • Sea freight (suitable for large orders) • Air freight (suitable for urgent orders or small batch high-value products) • International express (DHL, FedEx, UPS, etc., suitable for samples or small batch orders) We will recommend the most suitable shipping method based on customer needs, order size, destination, etc., to balance cost and timeliness.
Our products and production processes have obtained multiple certifications, including: • International Organic Product Certification • ISO9001 Quality Management System Certification • GMP Certification (Good Manufacturing Practice) • HACCP Food Safety Management System Certification We can provide relevant certification documents and test reports according to customer requirements.
We have established a comprehensive quality control system with strict quality control measures at every stage from raw material procurement to finished product delivery: • Raw material procurement: Strictly screen suppliers to ensure reliable sources • Production process: Produce according to GMP standards to ensure the production environment and process meet requirements • Finished product testing: Conduct comprehensive quality testing on finished products, including pesticide residues, heavy metal content, microbiological indicators, etc. • Packaging and storage: Package and store according to requirements to ensure stable product quality Our quality control team consists of experienced professionals to ensure that each batch of products meets quality standards.
Yes, we provide detailed test reports for each batch of products, including: • Pesticide residue testing • Heavy metal content testing • Microbiological indicator testing • Active ingredient content testing These tests are completed by our internal laboratory and third-party authoritative testing institutions to ensure the accuracy and reliability of the test results. If customers have special testing requirements, we can also provide additional testing items as required.
If you have other questions, please feel free to contact us. Our customer service team is dedicated to serving you.
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